Need help with Cozypop Trails? Contact us by email:
Please include your app version, device model, iOS version, and a short description of the issue. Screenshots or screen recordings are helpful when the issue is visual or gameplay-related.
Cozypop Trails stores level progress, hearts, daily challenge completion, streaks, and settings locally on your device. Deleting the App may remove this local progress.
Hearts are a local gameplay limiter. They regenerate automatically over time and cannot be purchased with real money.
The App includes an Anonymous analytics & diagnostics switch in Settings. You can turn it off at any time.
We review support requests sent to the email address above. Support is provided in English; brief reports in other languages are also welcome.